Privacy Policy

Effective Date: July 3, 2026

Important Notice Regarding Text Messaging Data

Scaling OS ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

Personal Information

Name, email address, phone number, and physical address.
Payment information when you make a purchase or request a quote.
Opt-in records and timestamps for communication channels, including SMS and email.

Non-Personal Information

IP address, browser type, and device information.
Website usage patterns and analytics.
Cookies and similar technologies.

Customer Communication

Records of inquiries and service requests.
Appointment details and preferences.
Service history and feedback.

2. How We Use Your Information

Providing and improving our services.
Processing transactions and payments.
Communicating with you about inquiries, appointments, and requested services.
Enhancing website functionality and user experience.
Ensuring security and fraud prevention.
Maintaining records of your communication preferences and consent.

3. SMS Messaging & Compliance

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent

You will only receive messages if you have explicitly opted in.
We maintain timestamped records of opt-in actions.
We comply with the Telephone Consumer Protection Act (TCPA) and applicable laws.

Opt-Out Instructions

You can cancel SMS notifications at any time by replying "STOP".
You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.
All opt-out requests are processed as promptly as reasonably possible.

Message Frequency & Content

Message frequency varies based on your interactions with Scaling OS.
Messages will be directly related to the services you requested.
We do not send promotional text messages without specific consent.

Help & Support

Reply "HELP" for assistance or contact us at dan@scalingos.info or +1 412-806-4320. Customer support is available during regular business hours.

Carrier Information

Standard message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

We implement reasonable data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with service providers who assist in our operations, such as payment processing, appointment scheduling, website hosting, analytics, CRM, automation, and SMS delivery. SMS aggregators and providers receive information solely for the purpose of delivering messages you have consented to receive.

We may also disclose information if required by law, legal process, valid law enforcement request, court order, or in connection with a merger, acquisition, or sale of assets. Text messaging originator opt-in data and consent will not be shared with third parties except as needed to provide the text messaging services.

5. Data Security

We implement and maintain reasonable security measures to protect personal information, including access controls, secure systems, vendor safeguards, and commercially reasonable data protection practices. No method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to analyze site traffic, remember preferences, improve website functionality, and measure service effectiveness. You may control cookies through your browser settings, though disabling cookies may limit certain website features.

7. Your Rights & Choices

Access, update, or request deletion of your personal information.
Opt out of marketing emails by using an unsubscribe link where provided.
Opt out of SMS messages by replying "STOP".
Withdraw consent at any time for future communications.
Request information about how we process your data.

To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This Privacy Policy applies only to information collected by Scaling OS.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will be available on our website with the effective date. For significant changes, we may notify you by email or through a notice on our website.

10. Contact Us

Scaling OS
Phone: +1 412-806-4320
Email: dan@scalingos.info
Address: 4 Division St, Crafton, PA 15205
Website: https://scalingos.info

By using our website and services, you consent to this Privacy Policy.